Frequently Asked Questions
Common questions about getting set up with an internet filter.
What is Get a Filter?
Get a Filter is a free service that helps frum Yidden get set up with internet filters on their devices. We connect you with a technician who will help you get the right filter set up on your devices.
How much does it cost?
Our service is completely free — we help you choose and set up the right filter at no charge. The filters themselves do have their own costs, which vary by provider. If you need financial assistance, we have a generous donor who can help subsidize the cost.
What devices are supported?
We can help with filters for Windows desktops and laptops, Mac computers, iPhones, Android phones and tablets, and Chromebooks. If you have a device not listed here, reach out and we'll do our best to help.
How do I get a subsidy or discount?
When filling out the filter request form, check the box indicating you'd like assistance paying for the filter. You'll be asked a few questions about your situation. Subsidies are available for those who install their filter with the kedusha.com community guidelines.
What do the kedusha.com community guidelines include?
When you agree to the community guidelines, specific filtering policies are applied to your devices. Here's an overview of what's affected:
What's blocked
- Social media — Facebook, Twitter, Vimeo
- Online marketplaces — Amazon, eBay
- Social networking — blogs, forums, and similar platforms
- Unsafe news categories — sports, entertainment, and miscellaneous sections of news sites
- Video search
What's allowed
- Search engines — Google, Yahoo, Bing (SafeSearch enforced)
- Email & Google Apps — Gmail, Google Drive, Photos, Maps
- News — general news sites (with unsafe categories blocked)
- Jewish & Torah sites — Hamodia, JDN, Kikar, Vosizneias, HebrewBooks, TorahAnytime, Aish HaTorah, Mostly Music, Misaskim, and more
- Shopping — general and clothing shopping, safe shopping sites
- Everyday essentials — banking, government, real estate, legal, health, education, weather, shipping (UPS, DHL, FedEx), travel & accommodations
- Tech & work — IT sites, tech blogs, LinkedIn, remote access tools
- App stores — with automatic updates enabled
- Games & religion sites
Uninstall protection
The community guidelines also include uninstall protection. Normally, you can call the filter company to temporarily pause the filter (for 24 hours) or to fully remove it. Under the community guidelines, these requests require approval from an accountability partner of your choice.
An accountability partner can be anyone you trust — a rebbe, a parent, a spouse, or a friend. When you or your technician requests a pause or removal, your partner will receive an email asking them to confirm. Once they approve, the change can go through.
You'll choose your accountability partner and provide their email address when the technician sets up your filter. There's nothing you need to do about this during registration.
These settings are managed by Gentech and are designed to allow full use of the internet for work, school, and daily life while blocking content that doesn't align with a Torah lifestyle. If you'd like stricter filtering — for example, blocking additional categories — you're welcome to request that during setup. Your technician can customize the settings to match your needs.
How long does setup take?
After you submit your request, someone from our team will be in touch to schedule the setup. The actual installation typically takes 15–30 minutes per device, depending on the filter and device type.
Who sets up the filter?
A trained technician from Gentech will reach out to you and walk you through the setup process. They'll make sure everything is configured properly and in a way that is appropriate for a frum Yid.