Frequently Asked Questions
Common questions about getting set up with an internet filter.
What is Get a Filter?
Get a Filter makes it easy for frum Yidden to get internet filters set up on their devices. Fill out a short form and a technician from Gentech will reach out to walk you through the setup.
How much does it cost?
Gentech charges $15.99/mo per device. We don't want cost to be the reason you don't have a filter — if you can't afford the full price, see How do I get a subsidy? below.
What devices are supported?
Filters can be set up on Windows desktops and laptops, Mac computers, iPhones, Android phones and tablets, and Chromebooks. If you have a device not listed here, reach out and we'll do our best to help.
How do I get a subsidy or discount?
If you can't afford the full price, we have a generous sponsor who can help subsidize the cost. Choose the "I can't afford the full price" option on the homepage to apply. You'll be asked a few questions about your situation so we can process your request quickly.
Subsidies require installing the filter with the kedusha.com community guidelines, which include content restrictions and uninstall protection.
What do the kedusha.com community guidelines include?
When you agree to the community guidelines, specific filtering policies are applied to your devices. Here's an overview of what's affected:
What's blocked
- Social media — Facebook, Twitter, Vimeo
- Online marketplaces — Amazon, eBay
- Social networking — blogs, forums, and similar platforms
- Unsafe news categories — sports, entertainment, and miscellaneous sections of news sites
- Video search
What's allowed
- Search engines — Google, Yahoo, Bing (SafeSearch enforced)
- Email & Google Apps — Gmail, Google Drive, Photos, Maps
- News — general news sites (with unsafe categories blocked)
- Jewish & Torah sites — Hamodia, JDN, Kikar, Vosizneias, HebrewBooks, TorahAnytime, Aish HaTorah, Mostly Music, Misaskim, and more
- Shopping — general and clothing shopping, safe shopping sites
- Everyday essentials — banking, government, real estate, legal, health, education, weather, shipping (UPS, DHL, FedEx), travel & accommodations
- Tech & work — IT sites, tech blogs, LinkedIn, remote access tools
- App stores — with automatic updates enabled
- Games & religion sites
Uninstall protection
The community guidelines also include uninstall protection. Normally, you can call Gentech to temporarily pause the filter (for 24 hours) or to fully remove it. Under the community guidelines, these requests require approval from an accountability partner of your choice.
An accountability partner can be anyone you trust — a rebbe, a parent, a spouse, or a friend. When you or your technician requests a pause or removal, your partner will receive an email asking them to confirm. Once they approve, the change can go through.
You'll choose your accountability partner and provide their email address when the technician sets up your filter. There's nothing you need to do about this during registration.
These settings are managed by Gentech and are designed to allow full use of the internet for work, school, and daily life while blocking content that doesn't align with a Torah lifestyle. If you'd like stricter filtering — for example, blocking additional categories — you're welcome to request that during setup. Your technician can customize the settings to match your needs.
How long does setup take?
After you submit your request, someone from our team will be in touch to schedule the setup. The actual installation typically takes 15–30 minutes per device, depending on the filter and device type.
What if I want a different filter?
Visit kedusha.com for a comprehensive database of filter companies, products, and options for every type of situation.
Who sets up the filter?
A trained technician from Gentech will reach out to you and walk you through the setup process. They'll make sure everything is configured properly and customized to your needs.
Why Gentech? We chose to work with Gentech because they offer filters for every type of device — making them a true one-stop shop. They also provide excellent customer service and highly customizable filtering, so your filter works exactly according to your needs.